Terms and conditions

Welcome to PHGLAM. These Terms of Service ("Terms") govern your access to and use of the PHGLAM website, products, and services (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services. We reserve the right to update or modify these Terms from time to time. Any changes will become effective when posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

You must be legally permitted to make purchases under the laws applicable to you. If you create an account, you are responsible for providing accurate and complete information and for keeping your account credentials secure. You are responsible for activity carried out through your account. You agree to notify us promptly if you believe your account or login information has been accessed or used without authorization.

We make reasonable efforts to ensure that product descriptions, photographs, prices, and other information displayed on our website are accurate and current. However, colors and the appearance of products may vary depending on your device, screen, or settings. We reserve the right to change product descriptions, prices, availability, and other website information at any time without prior notice. We may discontinue products or limit the quantities available for purchase where necessary.

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept, reject, or cancel an order for a lawful reason, including product availability, pricing or listing errors, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order. If we cancel an order after payment has been received, we will refund the amount paid for the canceled order. You are responsible for ensuring that your billing, shipping, contact, and other order information is accurate and complete.

All prices displayed on our website are subject to change without notice. The applicable price will generally be the price displayed when you place your order, except in cases of an obvious pricing, technical, or system error. You agree to provide valid and accurate payment information and authorize the applicable payment provider to process payment for your purchase. We may use third-party payment providers to process payments. Your use of those payment services may also be subject to the provider's own terms and policies.

We will make reasonable efforts to process and ship orders within the estimated timeframes stated on our website. Delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, weather, public holidays, or other circumstances beyond our reasonable control. For more details please visit https://www.phglam.com/shipping-and-delivery

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy. Please review our Refund Policy before placing an order. Refund Policy: https://www.phglam.com/returns-and-refunds/ Nothing in these Terms or our Refund Policy is intended to limit any rights you may have under applicable UAE consumer-protection laws.

All content on the PHGLAM website, including text, logos, graphics, photographs, product descriptions, designs, videos, and other materials, is owned by or licensed to PHGLAM unless otherwise stated. You may access and use the website for personal and lawful purposes only. You may not copy, reproduce, distribute, modify, publish, sell, or otherwise exploit our website or its content without our prior written permission, except where permitted by applicable law.

You agree not to use our website or Services: • For any unlawful or fraudulent purpose. • To violate applicable laws or regulations. • To infringe the rights of PHGLAM or any other person or business. • To upload or transmit viruses, malware, or other harmful code. • To interfere with the security or operation of our website. • To attempt to gain unauthorized access to our systems, accounts, or website. • To impersonate another person or provide false or misleading information. • To use automated systems to access or collect information from our website in a manner that interferes with the operation of the website. We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.

Our website may contain links to third-party websites or services. PHGLAM is not responsible for the content, availability, policies, or practices of third-party websites or services. Your use of third-party websites is subject to their applicable terms and policies.

To the extent permitted by applicable law, our website and Services are provided on an "as is" and "as available" basis. We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. Nothing in these Terms excludes or limits any rights, warranties, or protections that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by applicable law, PHGLAM and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the website, Services, or products purchased through the website. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless PHGLAM, its owners, employees, contractors, affiliates, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, your unlawful use of the website, or your violation of another person's rights.

We reserve the right to suspend or terminate your access to the website or Services where we reasonably believe that you have violated these Terms or applicable law. Any provisions that by their nature should continue after termination will remain in effect.

Your use of our website is also subject to our Privacy Policy. Privacy Policy: https://www.phglam.com/privacy-policy/

These Terms shall be governed by and interpreted in accordance with the laws applicable in the United Arab Emirates, together with the applicable laws of the relevant Emirate in which the company is established, unless otherwise required by applicable law. Any disputes arising from these Terms or your use of the Services shall be subject to the jurisdiction of the competent courts in the applicable Emirate, unless otherwise required by applicable law.

We may update these Terms from time to time. The most current version will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If you have any questions, please visit contact page https://www.phglam.com/contact-us/